FOR CHILDCARE & EARLY LEARNING

Every enrolment enquiry, answered with warmth.

Your AI assistant answers parents' questions about rooms, ratios and rates, books centre tours, manages your waitlist honestly, and handles daily absences — while educators stay with the children.

Book a demo See a sample call

A CENTRE DAY, HANDLED

7:25 AM

Absence logged

Toddler room — fever, marked absent, CCS note added

9:40 AM

Tour booked

Family seeking 3 days for a 2-year-old — Thursday 10am tour

12:15 PM

Waitlist enquiry answered

Position and realistic timeframe given honestly

3:30 PM

CCS question answered

Subsidy estimate explained, enrolment pack sent

The centre reality

Ratios don't allow phone duty

Educators can't leave the floor, and the director is in a room half the day. Enrolment calls — your lifeblood — ring out.

Tours are everything

Parents enrol where they toured. If booking a tour takes three call-backs, they've toured elsewhere.

Waitlist chaos

Spreadsheet waitlists breed double-ups and broken promises — and awkward calls when spots open.

CCS confusion

Subsidy questions are complex, emotional and endless — every one takes twenty gentle minutes.

EXAMPLE CONVERSATION

A nervous parent's first call. Handled gently.

The agent answers the questions that matter to parents — rooms, ratios, educators, food — and books the tour that turns an enquiry into an enrolment.

1Answers warmly while educators stay in ratio

2Answers rooms, rates, ratios and food questions

3Checks realistic availability by age group

4Books a centre tour with the director

5Sends enrolment pack + CCS starter info

Little Gumnuts Early Learning

9:40 AM

PARENT

Hi, I'm looking at care for my daughter — she'll be two in August. Do you have any spots? I'm going back to work three days a week.

POPPY — AI ENROLMENT ASSISTANT

Congratulations on the return to work — and lovely timing to be looking. For our toddler room we have genuine availability for Tuesdays and Wednesdays from July, with Thursdays likely by August. Would three set days work, or do you need flexibility?

PARENT

Tuesday to Thursday would be ideal. What are your fees?

POPPY — AI ENROLMENT ASSISTANT

Toddler days are $138 before the Child Care Subsidy — most families pay roughly half that after CCS, and I can send you a simple estimator. The best next step is a tour: you'll meet Kylie our director and see the toddler room in action. She has Thursday 10am or Friday 2pm this week.

PARENT

Thursday 10am works — I'll bring her along.

POPPY — AI ENROLMENT ASSISTANT

Perfect, we'd love to meet her! You're booked for Thursday at 10. I've texted the enrolment pack, parking tips and that CCS estimator. Any questions before then, just call — I'm always here.

BENEFITS

What changes for your centre

Enrolment pipeline protected

Every enquiry answered and toured while interest is high — occupancy follows.

Educators stay in ratio

Nobody leaves the floor to catch a phone.

A waitlist parents trust

Honest positions, proactive updates, no broken promises.

CCS explained kindly

Clear, patient subsidy conversations with estimator links — every time.

Absences logged properly

Morning absence calls captured with reasons and CCS notes.

AUTOMATIONS & INTEGRATIONS

Wired into your centre stack

Enquiry → tour booked + enrolment pack sent

Spot opens → waitlist contacted in order, honestly

Absence call → logged with CCS-relevant notes

Tour done → gentle follow-up until decision

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CASE STUDY · LITTLE GUMNUTS, 3 CENTRES, BRISBANE

“Occupancy went from 81% to 94% in six months. Same centres, same educators — we just stopped missing the calls and started touring every family within the week.”

Kylie Saunders · Group director

81% → 94%

occupancy

3×

tours booked

100%

enquiries answered

Centre questions, answered

Fill your rooms with families who felt heard.

Book a demo — hear an enrolment enquiry handled with genuine warmth. Plans from $199/month.

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