Voice AI Agents
AI-powered phone systems and virtual receptionists that answer calls, schedule appointments and handle enquiries 24/7.
Explore Voice AICUSTOM AI EMPLOYEES · BUILT IN AUSTRALIA
Never miss another
customer.
AI employees that answer calls, qualify leads, book appointments and automate repetitive work, 24/7. Built around your business, integrated with your systems, and continuously optimised by our team.
No lock-in contractsGo live in 2–4 weeksAU & NZ data residency
CONNECTS WITH THE TOOLS YOU ALREADY RUN
HubSpotSalesforceClinikoBest PracticeHotDocServiceM8TradifysimPROMindbodyHalaxyZoho CRMPipedriveAgentBoxPropertyMeXeroMYOBCalendlyAcuity SchedulingTwilioMicrosoft 365Google WorkspaceTeamsSlackStripeHubSpotSalesforceClinikoBest PracticeHotDocServiceM8TradifysimPROMindbodyHalaxyZoho CRMPipedriveAgentBoxPropertyMeXeroMYOBCalendlyAcuity SchedulingTwilioMicrosoft 365Google WorkspaceTeamsSlackStripe
COWORK AI
AI That Works. Results That Scale.
Cowork AI helps businesses automate conversations, streamline operations, and scale with intelligent AI solutions built for the real world.
Custom AI Solutions24/7 AvailabilityBuilt for Business GrowthProven ROI
500+
Businesses Automated
Across Australia & NZ
87%
Average Cost Savings
For our clients
24/7
AI Availability
Never miss an opportunity
50+
AI Automation Solutions
Tailored for your industry
Business Automation
Intelligent workflow automation for customer service, sales, finance and operations. Eliminate repetitive tasks and scale without hiring.
Explore Automations
Custom AI Solutions
Tailored AI models, chatbots, predictive analytics and machine learning systems built specifically for your unique business needs.
Talk to usTRUSTED BY GROWING BUSINESSES ACROSS AUSTRALIA & NEW ZEALAND
Medical ClinicsPlumbersCar WorkshopsEducation CentresRetail StoresRestaurants
“We were missing 30-odd calls a week during jobs. Now every single one is answered, quoted and booked before I’m even off the tools.”
Dave Keneally
Owner, Harbourline Plumbing · Wollongong
“Patients book, reschedule and get reminders without our front desk touching the phone. It paid for itself in the first fortnight.”
Dr. Priya Sharma
Principal, Coastal Dental Group · Gold Coast
“The after-hours agent qualifies enquiries and books consults straight into our calendar. It’s like adding a staff member who never takes leave.”
Marcus Webb
Managing Partner, Southern Cross Legal · Melbourne
THE PROBLEM
Too much busywork.
Not enough time.
Every missed call is a job that went to a competitor. Every hour of admin is an hour you’re not growing the business.
40%of calls to small businesses are missed
10xless likely to convert if leads wait more than 5 minutes
23%revenue lost to poor response & follow-up
$$wasted every week on manual, repetitive work
Missed calls
Up to 40% of calls to small businesses ring out. Each one is revenue walking to a competitor.
Lost leads
Leads that wait more than 5 minutes for a response are 10× less likely to convert.
Staff shortages
Hiring reception staff is slow and expensive - and they can’t work around the clock.
After-hours enquiries
Customers call at 7pm and Saturday morning. Voicemail loses them.
Admin overload
Data entry, follow-ups and rescheduling eat hours your team should spend on customers.
Manual bookings
Phone-tag and double-bookings frustrate customers and staff alike.
Slow response times
Every hour a quote sits in the inbox, the chance of winning it drops.
No follow-up
Most quotes are never chased. Consistent follow-up is where the margin hides.
Cowork AI handles the busywork, so you can focus on what matters most - growing your business.
THE SOLUTION
Meet your AI employees.
Not a generic bot. Each agent is custom-built around how your business actually operates - your scripts, your systems, your customers.
AI Receptionist
Answers every call in your brand voice, routes, books and takes messages.
100% answer rate
AI Sales Agent
Qualifies enquiries, quotes standard jobs and pushes hot leads to your team.
3× faster lead response
AI Booking Assistant
Books, reschedules and confirms appointments directly in your calendar.
Zero double-bookings
AI Customer Support
Resolves common questions from your knowledge base, escalates the rest.
70% first-call resolution
AI Lead Qualification
Scores and segments every enquiry before it hits your CRM.
Cleaner pipeline
AI Outbound Calling
Reactivates old customers, confirms jobs and chases unpaid invoices - politely.
22% reactivation rate
AI Follow-up Agent
Chases every quote by call and SMS until it’s a yes, a no, or a later.
No quote left behind
AI Appointment Reminder
Cuts no-shows with smart reminders and one-tap rescheduling.
−60% no-shows
HOW IT WORKS
From first call to
fully automated in weeks.
A structured process - no templates, no guesswork.
Discover
A workshop on your call flows, systems and busiest failure points.
Design
We script your agent’s voice, persona and escalation rules.
Train
The agent learns your services, prices, areas and edge cases.
Integrate
Calendar, CRM, accounting and phone systems wired in.
Launch
Supervised go-live - you listen to real calls and refine.
Optimise
Monthly reviews of transcripts, conversions and new automations.
CAPABILITIES
Everything a great
employee does.
On every call.
Natural, human-sounding conversations backed by your calendar, your CRM and your knowledge base.
Natural conversations
Calendar booking
CRM integration
Live call transfer
SMS follow-ups
Call recording
Analytics
Knowledge base
Custom workflows
Multilingual
24/7 availability
WORKFLOW AUTOMATION - LIVE
Missed-call trigger
Phone · Twilio
AI calls back within 60 seconds
Cowork AI Voice Agent
Job booked into calendar
Google Calendar · Calendly
Lead created + tagged
HubSpot · Salesforce
Quote drafted, SMS sent
Xero · SMS
Whole flow runs in ~90 seconds - no human touch.
0+Calls answered for clients
0+Admin hours saved
0%Average answer rate
0sMedian time to answer
INDUSTRIES
Built for how your industry works.
Trades, clinics, firms and franchises - each agent speaks your industry’s language.
All 34 industries
Plumbers
Emergency triage, job booking, quote follow-up.
Medical Clinics
Appointments, recalls and reminders - privacy-first, Medicare-aware.
Electricians
After-hours call-outs and scheduled work.
Dental Clinics
Fill the book, cut no-shows, handle emergency triage.
Real Estate Agencies
Inspection bookings, buyer qualification, open-home follow-up.
Law Firms
Intake, conflict checks, consult booking.
Auto Repair Workshops
Multi-bay scheduling and customer updates.
Gyms
Trials, class bookings, membership saves.
ROI CALCULATOR
What are missed calls costing you?
Move the sliders. The numbers are conservative - we assume you’d only win 40% of the calls you currently miss.
ESTIMATED ANNUAL IMPACT
$220,064
recovered revenue + admin savings per year
Recovered revenue (40% of missed calls)$197,600
Admin time saved (at $45/hr)$22,464
Hours handed back per year499 hrs
CUSTOMER SUCCESS
Before Cowork AI. After Cowork AI.
BrightSpark Electrical
Electrical contractor · Brisbane
BEFORE
Two office staff juggling phones. 25+ missed calls a week during peak. Quotes chased “when someone had time”.
AFTER
Every call answered in under 3 seconds. Emergencies triaged and dispatched; quotes followed up automatically within 24 hours.
+$9.4k
monthly revenue
31 hrs
admin saved / wk
4.9★
Google rating
Fern & Fox Vet
Veterinary clinic · Auckland
BEFORE
Reception overwhelmed at open. After-hours calls to voicemail. No-show rate at 14% and climbing.
AFTER
AI handles bookings, repeat-script requests and reminders. After-hours triage escalates true emergencies to the on-call vet.
−58%
no-shows
100%
calls answered
6 wks
to full ROI
FAQ
Questions, answered.
The things owners ask us before they sign. If yours is not here, ask and a human will answer.
Ask us anythingOur agents introduce themselves honestly and sound remarkably natural. Most callers simply get what they called for - a booking, an answer, a call-back - in seconds. You choose the voice, accent (including Australian voices) and how the agent identifies itself.
We don’t resell templates. Every agent is designed around your call flows, price lists, service areas and systems - then trained and tested on real scenarios from your business before it ever answers a live call.
The agent recognises when a call needs a human and transfers live to your team - with a summary of the conversation so far. You define the escalation rules.
Most businesses go live in 2–4 weeks: one discovery workshop, a design + training sprint, then a supervised launch where you listen to real calls before switching over fully.
Call data is stored in Australian data centres with encryption at rest and in transit. We’re happy to sign your privacy and security documentation, and NZ residency options are available.
It depends on your call volume, how many agents you need and which systems we integrate with - so we quote each business rather than publishing a list price. Book a strategy call and you will get an exact figure for your situation, with no obligation.
Ready to hire your
smartest coworker?
Book a 30-minute strategy call. We’ll call your business, show you what your AI employee sounds like, and map your first automation - free.
