FOR PLUMBERS

Stop losing jobs while you're under a sink.

Your AI receptionist answers every call in seconds, triages emergencies, books jobs into your calendar and chases every quote — while you stay on the tools.

Book a demo See a sample call

A TUESDAY WITH YOUR AI EMPLOYEE

7:02 AM

Early call answered

Hot water system down in Thirroul — booked for 10:30am.

11:15 AM

Quote followed up

Last week’s bathroom reno quote chased by SMS — accepted.

2:40 PM

Emergency triaged

Burst pipe — water main shut-off talked through, tech dispatched.

9:41 PM

After-hours booking

Blocked drain booked for 8am. Confirmation texted.

Sound familiar?

Calls missed on the tools

You can’t answer a phone with both hands on a pipe wrench. Those calls go straight to the next plumber on Google.

After-hours emergencies

Burst pipes don’t wait for business hours — but a 24/7 answering staff roster is unaffordable.

Quotes never chased

You quote it, then the follow-up never happens. That’s finished work walking away.

Scheduling chaos

Double-bookings, no-shows and phone-tag eat the margin out of every day.

EXAMPLE CONVERSATION

A burst pipe at 9:40pm. Handled.

Your agent triages the emergency, checks your after-hours rate is accepted, books the call-out and texts the customer confirmation — before your competitor’s phone even rings out.

1Answers within 3 seconds, any hour

2Triage: emergency vs. routine — asks the right questions

3Confirms service area + after-hours call-out rate

4Books directly into your job calendar

5Texts confirmation to customer, job card to you

Harbourline Plumbing — after hours

9:41 PM

CALLER

Hi — water’s pouring out from under my kitchen sink, it won’t stop.

AVA — AI AGENT

That sounds stressful — let’s sort it. First: can you see a small valve under the sink? Turning it clockwise will stop the water while we get someone to you.

CALLER

Okay… got it. It’s stopped. Can someone come tonight?

AVA — AI AGENT

Well done. Yes — we have an emergency slot at 10:15 tonight. The after-hours call-out is $180, which comes off the repair if you go ahead. Shall I lock that in?

CALLER

Yes please. 14 Harbour Street, Wollongong.

AVA — AI AGENT

Booked — Marco will be there at 10:15pm. I’ve just texted you his details and a confirmation. Keep that valve closed, and call back anytime.

BENEFITS

What changes for your business

Every call answered — 100%

On the tools, at dinner, 3am. No voicemail, no ring-outs, no lost jobs.

Emergencies triaged properly

Your agent knows a burst main from a dripping tap, and dispatches accordingly.

Quotes chased until answered

Automatic call + SMS follow-up on every open quote. Most plumbers win 20–30% more quoted work.

A tidy calendar

Jobs booked with travel buffers, no double-bookings, customers reminded automatically.

You look bigger than you are

A 2-person outfit sounds like a company with a full office team.

AUTOMATIONS & INTEGRATIONS

Wired into a plumber's stack

Missed call → AI calls back within 60 seconds

Booking → job card in ServiceM8 / Tradify + Google Calendar

Job done → invoice drafted in Xero, payment link texted

Invoice paid → Google review request sent automatically

ServiceM8TradifyXeroGoogle CalendarTwilioStripeHubSpot

CASE STUDY · HARBOURLINE PLUMBING, WOLLONGONG

“We were missing 30-odd calls a week during jobs. Now every single one is answered, quoted and booked before I'm even off the tools.”

Dave Keneally · Owner, 6-van operation

+$11k

monthly revenue

100%

calls answered

5 wks

to full ROI

Plumber questions, answered

Hear your AI plumber's offsider.

Book a demo and we'll call you back with a working agent trained on a plumbing business — emergencies, quotes and all. Plans from $199/month.

Book a demo Talk to us