COWORK AI
All industries
FOR AUTO WORKSHOPS & GROUPS

Multi-bay scheduling, on autopilot.

For bigger workshops and multi-site groups: an AI service desk that load-balances bookings across bays and branches, keeps every customer updated, and gives managers real visibility of the pipeline.

A MULTI-SITE MORNING, HANDLED
7:15 AM
Overflow rebalanced
Northside booked out — customer offered Westgate, 2km away
9:30 AM
Fleet booking coordinated
6 utes from a trade fleet scheduled across the week
11:45 AM
Parts delay communicated
Affected customers notified, 3 rebooked without complaints
2:20 PM
Daily pipeline report
Tomorrow: 34 bookings, 2 gaps at Southbank flagged

The multi-bay reality

Uneven bay loading
One site's booked out while another has gaps — and nobody's rebalancing because everyone's flat out.
Reception bottleneck
One service advisor, three lines ringing. The queue decides which customers you keep.
Fleet accounts underserved
Fleet customers need coordinated multi-vehicle scheduling that reception has no time to manage.
Update chaos at scale
Forty cars in progress means forty owners wondering — and calling.
EXAMPLE CONVERSATION

Booked out? The agent load-balances to your next site.

Instead of losing the booking, the agent offers the nearest branch with capacity, books it, and logs the cross-referral — group revenue stays group revenue.

1One number, all branches answered
2Checks real-time capacity across sites
3Offers nearest branch with availability
4Books with loan car / shuttle options
5Logs cross-site referral for reporting
AutoHub Group — central line
7:15 AM
CUSTOMER
Can I get my Camry serviced at your Northside store this week? Preferably Wednesday.
AVA — AI SERVICE DESK
Let me check — Northside is fully booked Wednesday, but I can offer you two options: Northside next Monday, or our Westgate store this Wednesday at 8:30am — it's about five minutes further and has a customer shuttle back to the city.
CUSTOMER
Oh, Westgate Wednesday is fine actually.
AVA — AI SERVICE DESK
Great — booked at Westgate, Wednesday 8:30am, shuttle reserved. Your service history carries across automatically, so they'll have your full record. Confirmation's on its way!
BENEFITS

What changes for your group

Bays balanced across sites
Overflow flows to capacity instead of to competitors.
One number, every branch
A single AI service desk answers for the whole group, 24/7.
Fleet accounts looked after
Multi-vehicle scheduling coordinated without tying up reception for an hour.
Proactive updates at scale
Every car's owner informed automatically at each stage.
Management visibility
Daily pipeline, gap and conversion reporting across all sites.
AUTOMATIONS & INTEGRATIONS

Wired into your group's stack

Site full → booking offered at nearest branch with capacity
Fleet request → multi-vehicle schedule proposed and confirmed
Job stage change → owner updated automatically
Daily → pipeline and gap report to managers
Workshop SoftwareMYOBXeroCartrack FleetGoogle WorkspaceTwilioPower BI export
CASE STUDY · AUTOHUB GROUP, MELBOURNE (3 SITES)
“Cross-site booking alone recovered about 15 jobs a week we used to turn away. The AI sees all three diaries at once — no human receptionist ever could.”
Carla Jennings · Group operations manager
+15
jobs recovered / wk
3 sites
one AI service desk
96%
bay utilisation

Workshop group questions, answered

Run every bay, every branch, from one AI desk.

Book a demo — see cross-site load balancing on your own numbers. Plans from $199/month.