FOR HAIR SALONS

Fully booked, hands-free.

An AI receptionist that books cuts and colours with the right stylist and timing, fills last-minute cancellations from your waitlist, and answers every call while your team keeps styling.

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A SALON SATURDAY, HANDLED

8:50 AM

Colour consult booked

Full balayage + toner — 3 hours with Mia, patch test flagged

11:20 AM

Running-late call

Client 15 min late — schedule shuffled, next client texted

1:35 PM

Cancellation filled

3pm cut & blow-dry refilled from waitlist in 8 minutes

5:45 PM

Rebooking secured

6-week retouch booked before the client left the chair

Sound familiar?

Foils in, phone ringing

Stylists can’t answer mid-colour. Every ring-out is a booking for the salon next door.

Saturday no-shows

A missed 3-hour colour appointment on your busiest day is money you never get back.

Wrong bookings, wrong times

A ‘quick trim’ that’s actually a correction throws the whole column out.

Clients drift away

Without rebooking prompts, 6-week clients quietly become 12-week clients.

EXAMPLE CONVERSATION

A balayage booked right — patch test and all.

The agent asks the questions a great receptionist would: current colour, desired result, hair length — then books the right duration with the right stylist and flags the patch test.

1Answers every call, even at peak Saturday chaos

2Asks colour history + desired result to size the booking

3Books the right stylist, duration and price range

4Flags patch tests and consult requirements

5Texts confirmation + prep tips, sets reminders

Studio Ash Hair

8:50 AM

CLIENT

Hi, I want to go from dark brown to a caramel balayage — can I get in this week?

RUBY — AI RECEPTIONIST

Gorgeous choice! Since you’re going lighter from dark brown, that’s usually a 3 to 3.5 hour appointment and we ask new colour clients to pop in for a quick patch test 48 hours before. Have you coloured your hair at home recently?

CLIENT

Box dye about two months ago.

RUBY — AI RECEPTIONIST

Good to know — I’ll note that for Mia, our colour specialist. She has Thursday 12:30 or Friday 9:00. The patch test just takes two minutes any time before Wednesday.

CLIENT

Friday 9am, and I can come by tomorrow for the test.

RUBY — AI RECEPTIONIST

Booked — patch test tomorrow, balayage with Mia Friday 9am, estimated $240–$290 depending on length. Confirmation and prep tips are on their way to your phone!

BENEFITS

What changes for your salon

Columns stay full

Cancellations refill from the waitlist automatically — even on Saturdays.

Bookings sized correctly

Colour histories and consult rules mean no more 90-minute jobs squeezed into 30-minute slots.

Stylists never break focus

The phone is handled; the client in the chair gets full attention.

Rebooking on autopilot

Clients are prompted to rebook at their ideal interval — retention without awkward upselling.

No-shows minimised

Reminders with one-tap confirm/reschedule protect your busiest days.

AUTOMATIONS & INTEGRATIONS

Wired into your salon stack

Cancellation → waitlist texted and slot refilled

Reminders at 48 hours and 4 hours with confirm / reschedule

6–8 week rebooking prompts tuned per service

Visit complete → Google review request

TimelyFreshaKitombaPhorestSquare AppointmentsTwilioStripe

CASE STUDY · STUDIO ASH HAIR, PERTH

“Saturday used to be two hours of phone chaos. Now the AI books everything, fills every gap, and my stylists just… do hair.”

Ashleigh Byrne · Owner & creative director

+17%

weekly bookings

92%

cancellations refilled

missed calls

Salon questions, answered

Keep every chair — and every column — full.

Book a demo and hear a colour booking handled like your best receptionist would. Plans from $199/month.

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