COWORK AI
All industries
FOR DENTAL CLINICS

Every chair full. Every call answered.

An AI receptionist that books check-ups, fills cancellations from your waitlist, triages dental emergencies and slashes no-shows — without adding front-desk headcount.

A TYPICAL TUESDAY, HANDLED
8:05 AM
Toothache triaged
Severe pain flagged — emergency slot offered for 11:15am
10:22 AM
Cancellation filled
Waitlist called automatically — gap filled in 9 minutes
1:40 PM
New patient booked
Check-up + clean, health fund questions answered
6:55 PM
After-hours booking
Chipped crown booked for tomorrow 9am, pre-visit info texted

Sound familiar?

No-shows cost thousands
An empty chair can cost hundreds per hour in lost production — and most no-shows just needed a better reminder.
Calls missed mid-procedure
Your team can’t scrub out to answer the phone. New patients don’t leave voicemails — they call the next clinic.
Emergencies jump the queue
Toothache callers need triage and a same-day slot — juggling that against the day list is chaos.
Health fund questions
“Am I covered?” eats reception time on every second call.
EXAMPLE CONVERSATION

A cracked tooth at 7pm. Booked by 7:02.

The agent assesses urgency, reassures the patient, books the first suitable emergency slot and sends pre-visit instructions — while your team is at home.

1Answers after hours — no voicemail
2Triages urgency: pain level, swelling, bleeding
3Offers first emergency slot with the right dentist
4Answers health fund + payment questions
5SMS confirmation with pre-visit instructions
Bright Bay Dental
7:01 PM
PATIENT
I’ve just cracked a tooth on a piece of pork crackling — it really hurts when I bite down.
MAIA — AI RECEPTIONIST
Ouch — let’s get you seen quickly. Is there any swelling of your face or gum, or bleeding that won’t stop?
PATIENT
No swelling, just sharp pain when I chew.
MAIA — AI RECEPTIONIST
Okay. Dr. Chen has an emergency slot tomorrow at 9:00am. In the meantime, avoid chewing on that side and rinse with warm salt water. Shall I book you in?
PATIENT
Yes please.
MAIA — AI RECEPTIONIST
Done — 9:00am tomorrow with Dr. Chen. I’ve texted the details and what to bring. If the pain worsens overnight, call back anytime and I’ll escalate.
BENEFITS

What changes for your practice

No-shows cut dramatically
Multi-touch reminders with one-tap rescheduling protect your production schedule.
Cancellations filled automatically
The agent works your waitlist the moment a gap appears — no reception time spent dialling.
Emergency triage done right
Pain, swelling and trauma are prioritised by rules your clinicians set.
New patients captured 24/7
After-hours and lunchtime callers get booked, not voicemailed.
Reception freed for in-chair care
Your team greets patients instead of juggling a ringing phone.
AUTOMATIONS & INTEGRATIONS

Wired into your dental stack

Appointment → reminders at 7 days, 1 day, 2 hours with confirm/reschedule
Cancellation → waitlist auto-called to fill the gap
6-month recall due → outbound call + booking
Visit complete → review request sent automatically
Dental4WindowsPraktikaCore PracticeHotDocGoogle CalendarTwilioTyro / HICAPS info
CASE STUDY · BRIGHT BAY DENTAL, SUNSHINE COAST
“Our no-show rate went from 11% to under 4%, and the after-hours agent books two or three emergencies a week we used to lose entirely.”
Dr. Alan Cho · Principal dentist, 4-chair practice
−64%
no-shows
+11
new patients / month
100%
calls answered

Dental questions, answered

Keep every chair producing.

Book a demo — hear a working dental agent handle a toothache call end-to-end. Plans from $199/month.