FOR ELECTRICIANS

No power? No missed call.

Your AI receptionist answers every call, separates urgent electrical faults from routine work, books jobs with travel buffers and chases quotes — while you're up a ladder with both hands full.

Book a demo See a sample call

A SPARKY'S DAY, HANDLED

6:55 AM

Fault call triaged

Half the house off — safety questions asked, booked first slot

10:30 AM

Switchboard quote chased

Last week’s upgrade quote followed up — accepted at $3,200

3:15 PM

Routine work booked

Ceiling fans + downlights, Thursday morning, 2-hour window

8:05 PM

Emergency dispatched

Burning smell from powerpoint — safety advice given, on-call notified

Sound familiar?

Two hands on the job

You're in a roof cavity or terminating a board — the phone rings out and the job goes to another sparky.

Everything sounds urgent

Callers say 'emergency' for a dead powerpoint. Real hazards get buried in the noise.

Quotes going cold

Switchboard upgrades and rewires are big tickets — and most die from never being followed up.

Storm-night chaos

When the weather hits, twenty people call at once. You can answer one.

EXAMPLE CONVERSATION

A burning smell at 8pm. Triaged for safety first.

The agent asks the safety-critical questions your apprentice might forget, tells the caller exactly what to do at the switchboard, and gets your on-call tech moving.

1Answers instantly, storm night or not

2Safety triage: smell, smoke, sparks, RCD tripping

3Advises switch-off at the board when warranted

4Books emergency call-out or next routine slot

5Texts confirmation + your tech's ETA

BrightSpark Electrical — after hours

8:05 PM

CALLER

There's a burning smell coming from a powerpoint in the kids' room. Should I be worried?

AVA — AI AGENT

You did the right thing calling. First, safety: please don't touch the outlet. Can you get to your switchboard and turn off the power circuit — it's usually labelled 'Power' or 'GPO'?

CALLER

Done — that whole part of the house is off now.

AVA — AI AGENT

Good. With the smell stopped and power off, you're safe. This still needs urgent attention — we have an emergency call-out available tonight at 9pm, $190 after-hours fee, or first thing tomorrow at 7am at standard rates. Which would you prefer?

CALLER

Tonight, please — I won't sleep otherwise.

AVA — AI AGENT

Locked in. Jake will be there at 9pm — I've texted his photo and details. Keep that circuit off until he arrives, and call straight back if anything changes.

BENEFITS

What changes for your business

Hazards handled correctly

Safety-first triage scripts, written with you, on every fault call.

Storm surge absorbed

Twenty simultaneous callers all get answered, triaged and queued properly.

Big quotes don't go cold

Switchboards, rewires and EV chargers followed up automatically until answered.

Efficient run scheduling

Jobs booked with travel buffers and grouped by suburb where possible.

Compliance notes captured

Job details, photos requested and safety advice logged on every call.

AUTOMATIONS & INTEGRATIONS

Wired into a sparky's stack

Missed call → AI calls back within 60 seconds

Booking → job card in simPRO / Tradify + calendar

Quote sent → follow-up sequence until yes / no

Job complete → review request + maintenance reminder set

simPROTradifyServiceM8XeroGoogle CalendarTwilioStripe

CASE STUDY · BRIGHTSPARK ELECTRICAL, BRISBANE

“Every call answered in under 3 seconds. Emergencies triaged and dispatched; quotes followed up automatically within 24 hours.”

Tom Ellery · Director, 8-van operation

+$9.4k

monthly revenue

31 hrs

admin saved / wk

4.9★

Google rating

Electrician questions, answered

Never let a live lead ring out again.

Book a demo — hear a working sparky agent triage a fault call end-to-end. Plans from $199/month.

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