FOR BEAUTY & COSMETIC CLINICS

A flawless front desk, for a flawless brand.

An AI concierge that books treatments, takes deposits, answers pre- and post-care questions and fills cancellations — with the polish your clinic’s brand deserves.

Book a demo See a sample call

A CLINIC DAY, HANDLED

9:15 AM

Consult booked + deposit taken

Cosmetic injectables consult, $50 deposit via SMS link

12:40 PM

Aftercare question answered

Post-laser care explained from your approved protocols

3:05 PM

Cancellation filled

Waitlist texted — 4:30pm HydraFacial slot refilled in 12 minutes

8:20 PM

New client captured

Skin consult booked after hours, intake form sent

Sound familiar?

Calls during treatments

Your therapists are gloved and mid-treatment — every missed call is a client booking with the clinic down the road.

No-shows on premium slots

A skipped 90-minute appointment is unrecoverable revenue without deposits and smart reminders.

Endless aftercare questions

“Is redness normal?” — important questions that interrupt the treatment floor all day.

Slow enquiry follow-up

Consult enquiries that aren’t answered within minutes book elsewhere.

EXAMPLE CONVERSATION

A new client consult, booked with a deposit.

The agent explains the treatment, checks contraindication basics from your intake rules, books the consult and secures a deposit — all in one polished call.

1Answers in your brand voice, every time

2Explains treatments, pricing and prep from your menu

3Books the right practitioner and room

4Takes deposit via secure SMS payment link

5Sends intake form + pre-care instructions

Lumière Skin Clinic

9:15 AM

CLIENT

Hi, I’m interested in anti-wrinkle injections but I’ve never had them before. How does it work?

CHLOE — AI CONCIERGE

Lovely — welcome! For first-timers we start with a complimentary 20-minute consultation with our cosmetic nurse, who maps your goals and gives you exact pricing. There’s no obligation to proceed on the day. Would you like to book one?

CLIENT

Yes — do you have anything Thursday afternoon?

CHLOE — AI CONCIERGE

Thursday I have 2:30 or 4:15 with Nurse Sophie. We hold consults with a $50 deposit that comes off any treatment. Which time suits?

CLIENT

4:15 please.

CHLOE — AI CONCIERGE

Perfect — 4:15 Thursday with Sophie. I’ve just texted you a secure payment link for the deposit and a short intake form. Once the deposit’s in, you’re locked in. We can’t wait to meet you!

BENEFITS

What changes for your clinic

Premium slots protected

Deposits and smart reminders all but eliminate no-shows on high-value treatments.

Every enquiry converted fast

Consult requests are booked on the first call — not lost to a full voicemail box.

Aftercare handled calmly

Approved protocols answer routine questions; anything clinical escalates to your nurse immediately.

Treatment floor uninterrupted

Therapists stay with clients instead of reaching for the phone.

On-brand, always

Tone, greeting and language crafted to match your clinic’s aesthetic.

AUTOMATIONS & INTEGRATIONS

Wired into your clinic stack

Booking → deposit link sent, slot confirmed on payment

Pre-care instructions at booking, reminders at 48 and 4 hours

Cancellation → waitlist texted, slot refilled automatically

Post-treatment → review request + rebooking prompt at the right interval

TimelyPhorestKitombaFreshaZenotiStripeTwilio

CASE STUDY · LUMIÈRE SKIN CLINIC, MELBOURNE

“Deposits on every booking and a waitlist that fills itself — our therapists haven’t touched the phone in months and revenue per room is up 22%.”

Isabella Marino · Clinic director

+22%

revenue per room

−81%

no-shows

100%

calls answered

Clinic questions, answered

Give your brand the front desk it deserves.

Book a demo — hear an on-brand consult booking with a deposit, end-to-end. Plans from $199/month.

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