FOR REAL ESTATE AGENCIES

Every buyer enquiry, answered before they scroll on.

Your AI assistant answers portal enquiries and calls instantly, qualifies buyers, books inspections, and follows up every open-home attendee — so your agents spend their time listing and closing.

Book a demo See a sample call

A LISTING WEEK, HANDLED

MON 6:50 PM

Portal enquiry answered

Called back in 90 seconds — private inspection booked

TUE 10:15

Buyer qualified

Pre-approved to $1.2M, timeline 3 months — logged to CRM

SAT 11:30

Open home follow-up

All 14 attendees called by Monday — 3 second inspections

SUN 2:40

Appraisal lead captured

Vendor thinking of selling — appraisal booked with lead agent

The agency reality

Portal leads go cold in minutes

Buyers enquire on five properties at once. The first agency to respond gets the inspection; everyone else gets silence.

Agents can't answer mid-inspection

Saturday's back-to-back opens mean Saturday's calls go to voicemail — your busiest lead day, wasted.

Unqualified buyer noise

Dreamers and researchers consume agent hours that belong to pre-approved, ready-to-move buyers.

Open-home follow-up slips

Fourteen attendees, three days of 'I'll call them tomorrow' — and the vendor asks why the campaign's quiet.

EXAMPLE CONVERSATION

A 6:50pm portal enquiry. Inspection booked by 6:53.

The agent calls the enquirer back within minutes, answers property questions from the listing brief, qualifies their position and books an inspection — while competing agencies wait for morning.

1Portal enquiry → outbound call within minutes

2Answers property questions from the listing brief

3Qualifies: finance position, timeline, must-haves

4Books private inspection or next open home

5Logs everything to the agent's CRM

Kea Property Co.

6:52 PM

OLIVIA — AI ASSISTANT

Hi, it's Olivia from Kea Property — you just enquired about 42 Banksia Avenue. Great timing, I can help right now if you have two minutes?

BUYER

Oh wow, that was fast. Yes — we wanted to know if there's parking, and when we can see it.

BUYER

Also is the price guide firm? Listing says $950k to $1.02M.

OLIVIA — AI ASSISTANT

It has a double lock-up garage plus off-street space for a third car. The guide reflects recent comparable sales — the vendors are genuine sellers. We have an open home Saturday 10:00, or I can book you a private inspection Thursday evening. Which suits?

BUYER

Thursday evening, please — around 5:30 if possible.

OLIVIA — AI ASSISTANT

Booked for 5:30 Thursday with James, the listing agent. May I ask — are you pre-approved, and is there a property you'd need to sell first? It helps James tailor the conversation.

BENEFITS

What changes for your agency

First to every lead

Portal enquiries called back in minutes, around the clock — the response-time race, won permanently.

Agents meet qualified buyers

Finance position, timeline and criteria captured before anyone's diary is touched.

Open-home follow-up, guaranteed

Every attendee contacted within 48 hours, every time — vendors see a busy campaign.

Appraisal leads captured

'Thinking of selling' signals spotted on buyer calls and booked with your lead agent.

Vendor reporting enriched

Every call and enquiry logged, giving your Monday vendor reports real substance.

AUTOMATIONS & INTEGRATIONS

Wired into your agency stack

Portal enquiry → call-back within minutes, inspection booked

Open home ends → attendee follow-up calls within 48 hrs

Buyer qualified → scored and matched to other listings

New listing → matched buyers called proactively

AgentBoxVaultRERexrealestate.com.auDomainPipedriveTwilio

CASE STUDY · KEA PROPERTY CO., CHRISTCHURCH

“The after-hours agent qualifies enquiries and books consults straight into our calendar. It's like adding a staff member who never takes leave.”

Marcus Webb · Principal

90 sec

median lead response

100%

open-home follow-up

appraisals / month

Agency questions, answered

Win the response-time race, permanently.

Book a demo — watch a portal enquiry become a booked inspection in three minutes. Plans from $199/month.

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