All industries
FOR RETAILERS
'Do you have it in stock?' answered instantly.
Your AI store assistant checks live stock across locations, arranges click-and-collect and holds, answers hours and returns questions, and pages the right department — while your floor staff sell.
The retail reality
Phones vs. customers in store
Every phone call answered is a floor customer ignored — and vice versa. Saturdays make it worse.
Stock checks take walks
'Let me go check' means five minutes of hold music and half the callers hanging up.
Click-and-collect friction
'Is my order ready?' calls interrupt the same team trying to pick the orders.
Hours, holidays, returns
The same questions, all day, every day, at every location.
EXAMPLE CONVERSATION
A stock check with a hold — no hold music.
The agent checks live inventory across stores, places a counter hold, and texts directions — the caller walks in, pays and leaves happy. No floor staff interrupted.
1Answers every store line simultaneously
2Checks live stock by product and location
3Places holds and arranges click-and-collect
4Answers hours, returns and price-match policy
5Warm-transfers complex enquiries to the right desk
BENEFITS
What changes for your stores
Stock questions answered live
Real inventory answers across every location — no walking the floor, no hold music.
Floor staff stay selling
In-store customers get full attention; phone customers get instant service.
Click-and-collect smooth
Order-ready notifications and pickup instructions cut the counter chaos.
Every location consistent
One assistant, every store, same excellent answers.
Holds that convert
Phone enquiries become counter pickups with a simple hold flow.
AUTOMATIONS & INTEGRATIONS
Wired into your retail stack
Stock enquiry → live POS lookup + hold placed
C&C order ready → pickup SMS with bay details
Out of stock → back-in-stock notification list
Pickup complete → review request next day
Shopify POSLightspeedCin7SquareVendTwilioXero
CASE STUDY · HARTLEY'S HOME & HARDWARE, 5 STORES, WESTERN SYDNEY
“Phone stock checks used to pull staff off the floor 60 times a day per store. Now the AI answers from live POS data and places holds — phone-to-counter conversion is up 50%.”
Rachel Hartley · Retail operations director
+50%
phone → counter conversion
300
staff interruptions saved / day
5 stores
one assistant
Retail questions, answered
Serve the phone and the floor. Simultaneously.
Book a demo — hear a live stock check with a hold placed. Plans from $199/month.