All industries
FOR MEDICAL CLINICS
Your front desk, without the hold music.
An AI receptionist that books, reschedules and reminds patients around the clock — privacy-first, triage-aware, and kind to your front-desk team.
The daily reality at the front desk
The 8am phone rush
Twenty patients call at open. Two staff answer. The rest hit hold music — or another clinic.
No-shows drain the book
Every empty chair is lost billing that a timely reminder would have saved.
Front desk burnout
Reception juggles walk-ins, phones and admin. Something always drops.
After-hours black hole
Evening and weekend callers get voicemail — and book elsewhere by morning.
EXAMPLE CONVERSATION
A reschedule at lunchtime. No hold queue.
The agent verifies the patient, finds the next suitable slot with their preferred GP, updates your practice software and confirms by SMS. Clinical questions are never answered — they’re escalated.
1Answers instantly — no hold queue, unlimited parallel calls
2Verifies patient identity (name, DOB, mobile)
3Books / reschedules in your practice software
4Flags urgent symptoms → warm transfer to nurse
5SMS confirmation + automated reminders
BENEFITS
What changes for your clinic
The 8am rush, absorbed
Unlimited simultaneous calls. Nobody waits on hold, ever.
No-shows cut by half or more
Smart reminders with one-tap rescheduling keep the book full.
Front desk freed for patients
Staff focus on the people in the room, not the ringing phone.
Safe by design
The agent never gives clinical advice. Urgent symptoms trigger immediate escalation to your team — rules you define.
Privacy-first
APP-aligned handling, encrypted AU data storage, full call audit trail.
AUTOMATIONS & INTEGRATIONS
Wired into your practice stack
Overflow + after-hours calls → answered by AI, booked directly
Appointment → SMS reminders at 7 days, 1 day, 2 hours
Cancellation → waitlist auto-called to fill the slot
Recall due → outbound reminder call + booking
Best PracticeMedical DirectorClinikoHotDocGoogle CalendarTwilioMicrosoft 365
CASE STUDY · COASTAL DENTAL GROUP, GOLD COAST
“Patients book, reschedule and get reminders without our front desk touching the phone. It paid for itself in the first fortnight.”
Dr. Priya Sharma · Principal, 3-chair practice
−58%
no-shows
100%
calls answered
19 hrs
desk time saved / wk
Clinic questions, answered
Give your front desk a coworker.
Book a demo — we’ll show you a working clinic agent handling bookings, recalls and reminders. Plans from $199/month.