COWORK AI
All industries
FOR CAFES & CATERERS

Catering orders taken while you're on the machine.

Your AI assistant takes catering orders accurately, books functions and large-group tables, answers hours-and-menu questions and captures corporate accounts — while your team keeps the line moving.

A CAFE WEEK, HANDLED
MON 7:40
Office catering ordered
Morning tea for 20, Thursday 10am — dietaries captured
TUE 11:15
Corporate account opened
Weekly team-lunch order set up on monthly invoicing
THU 2:30
Group booking taken
Mothers' group of 12, Saturday 9:30 — pram space noted
FRI 4:10
Weekend order confirmed
Tomorrow's catering run confirmed with kitchen prep list

Sound familiar?

Phone vs. coffee machine
Morning rush is when catering clients call — and when nobody can answer. Those orders go to the cafe that picked up.
Order details scribbled
Catering orders on till-roll scraps: wrong dietaries, wrong times, wrong addresses. Refunds and reputation.
Corporate accounts untapped
The office nearby would order weekly — if ordering wasn't a phone-tag exercise.
Hours questions all day
Public holiday hours, dog policy, gluten-free options — the same calls between every flat white.
EXAMPLE CONVERSATION

A 20-person morning tea, ordered accurately.

The agent takes the full catering order with dietaries and delivery details, reads it back, sends written confirmation and drops a prep list straight to the kitchen — no till-roll scraps.

1Answers during the morning rush
2Takes the full order against your catering menu
3Captures dietaries, delivery time and address
4Reads back and confirms in writing
5Sends prep list to the kitchen printer/app
Marlow & Co. Espresso
7:40 AM
CUSTOMER
Hi, can I order morning tea catering for 20 people for Thursday? We're just up the road at the council offices.
MILLIE — AI ASSISTANT
Absolutely! Our office morning tea box is $12.50 a head — a mix of house-baked sweets and savoury bites. Any dietaries in the group?
CUSTOMER
Two gluten-free and one vegan, please. Can it arrive by 10am?
MILLIE — AI ASSISTANT
Easy — 17 standard, 2 gluten-free, 1 vegan, delivered to the council offices by 10am Thursday. That's $250 plus our $10 local delivery. Can I grab a name and mobile for the confirmation?
CUSTOMER
Jenny Ma — 0412 555 210.
MILLIE — AI ASSISTANT
Thanks Jenny! Confirmation is on its way with a payment link — settle any time before Thursday. And if your office does this regularly, ask about our monthly account; I've popped the details in the text.
BENEFITS

What changes for your cafe

Catering revenue captured
Rush-hour catering calls become confirmed, prepaid orders.
Orders right, every time
Written confirmations and kitchen prep lists end the till-roll era.
Corporate accounts grow
Recurring office orders set up and managed automatically.
Counter team stays on counter
Nobody abandons the machine mid-pour to grab the phone.
Every question answered
Holiday hours, dietaries and dog policy handled without a barista breaking stride.
AUTOMATIONS & INTEGRATIONS

Wired into your cafe stack

Catering order → written confirmation + kitchen prep list
Order confirmed → payment link, settled before delivery
Corporate account → recurring order reminders + monthly invoice
Tomorrow's orders → evening confirmation to kitchen + customer
SquareLightspeedFoodByUsXeroGoogle CalendarTwilioStripe
CASE STUDY · MARLOW & CO., NORTH SYDNEY
“Catering went from a thing we did when we remembered to answer the phone, to 30% of revenue. The AI takes the order better than we did.”
Ben Marlow · Owner
30%
revenue from catering
0
order errors since launch
+8
corporate accounts

Cafe questions, answered

Turn your busiest hour into your best orders.

Book a demo — hear a catering order taken flawlessly during the rush. Plans from $199/month.