Cookie Policy

Effective Date: 24 July 2026
Last Updated: 24 July 2026

This Cookie Policy explains how Cowork AI (“Cowork AI”, “we”, “our”, or “us”) uses cookies and similar technologies when you visit our website, use our services, or interact with our online platforms.

Strictly necessary cookies are set as soon as you arrive, because the site cannot work without them. Analytics and marketing cookies are different: they stay switched off until you choose Accept on the banner shown on your first visit. If you decline, or simply ignore the banner, they are never set.

What Are Cookies?

Cookies are small text files stored on your computer, smartphone, or other device when you visit a website. Cookies help websites function correctly, improve security, remember your preferences, and provide information about how visitors use the website.

Cookies do not typically identify you personally but may be linked with other information that identifies you.

Types of Cookies We Use

1. Essential Cookies

These cookies are necessary for our website and services to function properly.

Examples include:

• User authentication
• Login sessions
• Security verification
• Load balancing
• Fraud prevention
• Website navigation
• Form submissions

Without these cookies, some parts of our website may not work correctly.

2. Functional Cookies

These cookies remember your preferences to improve your experience.

Examples include:

• Language preferences
• Time zone
• Dashboard settings
• Remembering previously entered information
• User interface preferences

3. Performance and Analytics Cookies

These cookies help us understand how visitors use our website so we can improve performance and usability.

Information collected may include:

• Pages visited
• Time spent on pages
• Navigation paths
• Device type
• Browser type
• Operating system
• Screen resolution
• Website performance metrics

We currently use:

• Google Analytics 4 - measures how the website is used
• Google Tag Manager - loads the above, and sets no cookies of its own

Analytics data is aggregated wherever possible and does not directly identify individual visitors. These cookies are only set if you accept them.

4. Marketing Cookies

Marketing cookies help us measure advertising effectiveness and provide more relevant content.

These cookies may be used to:

• Measure advertising campaigns
• Track conversions
• Show relevant advertisements
• Measure website referrals

Marketing cookies are only used where permitted by applicable law.

5. Third-Party Cookies

Some pages on our website may contain services provided by third parties.

Examples include:

• Embedded videos
• Calendars
• Live chat
• Maps
• Payment services
• CRM integrations
• Social media content

These providers may set their own cookies in accordance with their own privacy policies.

Technologies We May Use

In addition to cookies, we may use similar technologies including:

• Web beacons
• Pixels
• Local storage
• Session storage
• Software development kits (SDKs)
• Server-side tracking

These technologies help us improve security, reliability, and user experience.

How We Use Cookies

We use cookies to:

• Keep you signed in
• Protect user accounts
• Improve website security
• Remember preferences
• Monitor website performance
• Diagnose technical issues
• Understand user behaviour
• Improve our AI platform
• Measure marketing effectiveness
• Prevent abuse and fraudulent activity

Managing Cookies

You can change or withdraw your consent for analytics cookies at any time, right here:

Most web browsers also allow you to control cookies through browser settings.

You may choose to:

• Delete existing cookies
• Block all cookies
• Block third-party cookies
• Receive notifications before cookies are stored

Please note that disabling essential cookies may affect website functionality and certain services may become unavailable.

Browser Help

You can manage cookies through your browser settings. Information is available from your browser provider, including:

• Google Chrome
• Microsoft Edge
• Mozilla Firefox
• Apple Safari

Retention of Cookie Data

Cookies may be stored for different periods depending on their purpose.

Session Cookies

These are automatically deleted when you close your browser.

Persistent Cookies

These remain on your device until:

• They expire,
• You delete them, or
• Your browser removes them.

Retention periods vary depending on the cookie type.

International Data Transfers

Some third-party providers that support our website may process information outside Australia.

Where personal information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable privacy laws.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our business practices.

The updated version will be published on this page together with the revised “Last Updated” date.

Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us.

Cowork AI

Email: support@coworkai.au
Website: https://coworkai.au